Gently pull out any jammed paper from the ADF. Continue to the next step to examine the color blocks on the Print Quality Diagnostic report. These can damage the ink cartridge or the printer. Depending on the software application, the button might be Properties , Options , Printer Setup , Printer , or Preferences. Opening the input tray. Device Setup and Software window.

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Select your operating system and versionChange Detected operating system: Choose ‘Refresh’ to update the list. Mobile printing solutions capability If you want to print from a mobile device, refer to the following table to see the mobile printing options that are supported with your mobile device. Clear jammed paper from the ink cartridge access area Remove any jammed paper from the paper path and ink cartridge access area from inside the printer.

Do not clean the ink nozzle plate. Open the input tray door, then pull it toward you to extend the paper tray. Some HP Instant Ink cartridges are larger than standard ink cartridges, but they fit in the carriage in the same way. In the software application you are trying to print from, click Fileand then click Print. Not sure which drivers to choose? To make sure the ink cartridges are installed correctly, remove and reinstall the ink cartridges, then try to print again.


Recycling program HP offers an increasing number of product return and recycling programs in many countries and regions, and partners with some of the largest electronic recycling centers throughout the world. When prompted to choose your software and driver, select Full Software and Driversclick Continueand then follow the on-screen prompts to install the full feature print driver and complete the wireless setup.

Disconnect the power cord from the rear of the printer. Drivers may be in development so please check back at a later date or visit the product homepage. Intel Pentium III or higher processor. Turn on the printer. If these steps did not resolve the issueand the printout does not show track marks or smearsskip to the step to replace the problem ink cartridge.

Printer Specifications for HP DeskJet 4530, 4670, ENVY 4510, 4520, OfficeJet 4650 Printers

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Example of a Fax Test Report. Please make a different selection, or visit the product homepage. On the printer control panel, touch the Wireless iconthen touch the Settings icon.

Make sure to load the input tray with plain, white paper. Walk-up black-and-white and color fax capability. Some media may not absorb ink as well as others.


Internet Explorer Pfficejet Chrome.

On the printer control panel, touch Faxthen touch Setup. Do not use wrinkled or curled paper.

Check out the FAQs for mobile printing on Chromebook. The Virtual Agent is currently unavailable.

HP Printers – A Carriage Jam Error Message Displays on the Control Panel | HP® Customer Support

Leave the input tray door open. HP is compiling your results. Intel Pentium II or Celeron processor.

HP’s comprehensive suite of secure mobile printing solutions are specifically designed to help businesses take a fleet-wide approach to boosting productivity in and out of the office. Keep a print sample that shows the problem. Paper-handling specifications Review the following tables to make sure you are using the correct paper types and sizes and are not overloading the printer.

On the printer control panel, swipe the display to the left, and then touch Setup.